GloCell
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GloCell Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GloCell has 1.4 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Fraud", "Get another supplier.", "Terrible campany".
Most users want GloCell to offer a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GloCell has 1.4 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Fraud", "Get another supplier.", "Terrible campany".
Most users want GloCell to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is high according to consumer reviews.
Top GloCell Reviews
"UNHAPPY CUSTOMER"
You put us through to after hour sel , but no one answer the phone . no need to leave message mtn will send a message , but no one return you call .
...
Cape Town, Western Cape
Query account balance
I have been sent sms's that I owe R799. Last year in August I was contacted because I owe R1500 while we were in lock down which I could not pay cause I had no income.glocell took double payments at the end off August and I gave my permission for the next 3 months after that glocell could deduct double payments until the amount has been payed in full.Double payment has been taken from August last year until this year in April.The deptdepartment contacted me and I was asked 2 send bankstatements which I did so twice but still I am being phoned about this amount of 799..Every Month money has been taken from my account so could some one pls explain this to me and I would like some one from glocell to contact me because the constact num I have on my delivery statement does not exist.I am not happy with the service and how I have been treated as a paying customer.
Your cincerely Elisha van aardt
My cell num 076225****
Johannesburg, Gauteng
Unknown account
User's recommendation: Fraud
UNHAPPY CUSTOMER
User's recommendation: Get another supplier.
Ethekwini, Kwazulu-Natal
To speak about my contract
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Randfontein, Gauteng
Complain
- Long wait and still no results
Preferred solution: Let the company propose a solution
Cape Town, Western Cape
Cant get hold of anyone
Durban, Kwazulu-Natal
Payment problem
User's recommendation: Terrible campany
Polokwane, Limpopo
Need to speak to someone in connection with an arrears account
Pretoria, Gauteng
Contract termination
- Very bad
Preferred solution: They must contact me
Pissed
PATHETIC SERVICE
In December 2016 I have water damage to my Samsung phone. I visited my branch in Faerie Glen and was told that my insurance of R159 per month would cover it by either fixing the phone or replacing the phone.
I was contacted a day later to say that the insurance does not cover this and that I had to pay R800 for repairs??? What was the insurance for that I've been paying for 4yrs +. I cancelled the insurance in the store. To date the insurance is still going off.
I had a querry for 2 very high accounts, but to no avail. I phoned 0841234, got a recording to say that I must call 084140. When doing so they don't have my acc no or cell no on their system. E-mails to customercare and business@***l also nothing happens.
They don't even reply or acknowledge receipt of my mails. My last resort is to take legal action and claim back 2 yrs insurance etc.
- Service and their call centre
- Pathetic experience
- Bad service
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cape Town, Western Cape
Fraudsters I dont even have a Glocell account
- Pathetic experience
- Service and their call centre
- Long wait and still no results
Preferred solution: i would like Glocell to firstly come into contact with me as well as all the other credit bureau to remove my name there is also outstanding monies which they were suppose to credit me but never have all i require is for my name to be cleared at ITC.
PATHETIC GLOCELL EXPERIENCES
Disappointment of lack of service or responsibility
- Long wait and still no results
Preferred solution: Let the company propose a solution
GloCell - Bundle Review
We were moved to glocell from autopage. We had 2 cell contracts then signed up for a WiFi router of 20g at R499pm.
We kept asking the consultant that once we have reached our 20g would the data switch off til the next month... She reassured us constantly that our contract would be 499 and no more. The first account we got was Like R10000 when we went back she shot there. They said they would escalate the query...
Nothing heard. The next month another account of 12000, they decided to cut our cellphones which I had been paying because of their stuff up on our account. I now received an account For R63000 we have not used their services in over a year. The consultants are useless...
Call center when worse. I will not pay this amount because of their negligence and incompetency. I have tried on numerous occasions to sort this.
Where do they Think R63000 must come from. They charge R10 perMb like seriously.
UNABLE TO CLAIM MSC CRUISE
- Bad service
- Misleading advertising
- Very bad
Preferred solution: Full refund
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I was also with autopage in 2016, i still have my records to show my email to terminate with glocell who i never signed a contract with butbwith autopage who should have given me an option of a service provider to migrate to, now in 2020 im being harassed for what they say is money i owe when i went to their offices in durban north way back in 2016 to show proof that they had double debited me and i subsequently reversed the one month, 4 years later i have these leaches trting to extort me and worse thdyve handed me over, ive asked a consultant to call me back to discuss and she hasnt, what do you do to get integrity and good service in this country